Benefit from expert guidance
From concept to implementation, SUIM works with your teams to design, develop and implement the Identity Access Management systems and tools you need, from HR and LDAP, to SAP portals and HANA, on-site or cloud systems, including workflows, self-services and reporting.
From standard to bespoke solutions, SUIM helps you to customize and implement your processes and workflows, while ensuring they meet the demands of your auditors and regulators.
Using SUIM’s Service Analyzer tool, we can help your teams optimize their services to clients and C-Suite, reducing costs by better licences management and internal billing.
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Ongoing support
Second level support
We provide second level support for SAP users and authorizations, addressing complex technical issues and inquiries.
We can collaborate with your first level support teams to ensure timely and accurate resolution of user-related problems.
We analyze authorization-related incidents and troubleshoot to identify and address root causes. Our consultants coordinate with your functional teams to meet your user access and authorization needs.
Training and certifications
We offer three levels (User, Consultant and Expert) of remote or in-person training and certification for our products. Our User level courses enable end users to master an application and its reporting capabilities. The Consultant level covers basic customizing tasks and advanced reporting. Finally, the Expert course covers advanced customizing tasks, such as setting up a system from scratch or customer-specific product adaptations.
"SUIM’s course was a very cost-effective way of getting our team up to speed quickly. They were able to get the most from the tools straight away, particularly for reporting."
Let's start building a success story together.
Contact us today to learn more about our services and discuss your specific needs.